Frequently Asked Questions

How much does therapy cost?

Appointments with our Licensed Psychologists range from $200 to $250 per hour. The Clinic has other associates whose rates range from $135 to $175 per hour depending on training and experience. These fees are in accordance with the Ontario Psychological Association’s guideline which is currently $220 per hour. All our therapists offer fees on a sliding scale based on need and income. You can expect that the fee for your service will be discussed in your initial session.

Does My Insurance Cover My Therapy Sessions?

Extended health benefit plans often cover part or all of the cost psychological services. The receipts that we provide you for your sessions are signed by Registered and Licensed Psychologists and have their registration numbers on it. The receipts also indicate that the payments received were for Psychological Services. The amount of coverage varies. Check your insurance plan or contact your Human Resources Department to determine your level of coverage, and how to obtain the benefits.

If you require psychological treatment because of a workplace accident then you can apply to WSIB to pay for treatment costs. If you require psychological treatment because of injuries from a motor vehicle accident then treatment costs can be covered by your auto insurance company.

You can also claim the portion of your fees not covered by insurance as a medical expense deduction on your income tax return. This requires keeping receipts for psychological services you have paid for directly.

Unfortunately, sessions at our Clinic are not OHIP.

Do I require a referral from my doctor?

You do not need a referral to book an appointment. Most modern insurance plans also do not require a physician referral for coverage. However you should check your insurance plan information to be sure.

The Cost of Not Seeking Help

Another way of looking at the cost of therapy is to consider what might happen if you do not seek therapy or counselling. Clear Path Solutions provides focused, effective therapy provided by knowledgeable and experienced professionals. As a result the quality and effectiveness of our services results in fewer hours of overall treatment. It may be important to ask yourself (and your therapist) questions like: What is the cost of not seeking effective treatment? What are likely to be the overall costs rather than just hourly rates? How does the effectiveness of these services compare with those of a psychiatrist or a workplace EAP program? What do I receive from therapy that will enable me to do something after treatment is over?

How do I pay for my sessions?

Payment may be made by Debit Card, Visa, cheque or cash. Our standard procedure is that you pay after each session.

Payments preauthorized by an insurance company or WSIB, will be billed to the third party directly and you are not required to pay at the end of each session.

Will I get a receipt for insurance claims?

We issue you a receipt signed by the directors of the Clinic that enable you to claim reimbursement from your insurance or that you keep for income tax purposes.

What happens if I cancel or miss an appointment?

All our clients must provide at least 24 hours notice if they have to cancel or reschedule their appointment times. We charge for missed appointments or appointments cancelled with less that 24 hours notice.

How long does a therapy session last?

Most therapy sessions last between an hour to an hour and a half. First therapy sessions may last longer than usual. In consultation or upon request, sessions (and session fees) can be structured to be shorter or longer than an hour.

Where do the sessions happen?

Direct contact sessions take place at our Clear Path Solutions office in downtown Toronto. Our office is located at 123 Edward Street, Suite 703. Contact Us for more information.

Can I get therapy over the phone or from home?

Yes. We provide therapy and counselling sessions via telephone or Skype. The rates for these sessions are the same as for direct contact sessions. Upon special request, we will make “house calls” if feasible and required by clients. Additional premiums for these services, agreed upon during the initial contact with the client, will be charged for this service.

 

What can I expect from a therapy session?

At Clear Path Solutions, the first session is an opportunity for you to inform the therapist about why you are interested in therapy, what you hope to get out of it and what will be different when you are better. It is also an opportunity to ask your therapist any questions you might have about therapy or them. In the process, you and your therapist begin to clarify your discomfort, the source of your discomfort, and personalized approaches to developing positive coping mechanisms to improve your day-today life and overall situation.

Confidentiality

At CPS, confidentiality and privacy are protected. You will be asked to sign a ‘Statement of Confidentiality’ which informs you and protects your right to confidentiality. It also informs you up front those exceptions to confidentiality related to information regarding child abuse, harm to yourself or others, or in the face of a specific court subpoena. In these instances, otherwise confidential information is required to be provided to an appropriate authority. The instances identified in the Statement of Confidentiality are the only exceptions to the confidentiality of your information.

Expertise & Credentials of the Therapists

The therapists at CPS are highly trained, knowledgeable and experienced in working with individuals, couples and families coping with the effects of a diagnosis of serious illness. They are licensed and certified to practice in Ontario. Feel free to speak to your therapist about how they have been helpful to others with similar concerns.

Understanding

An important role of your therapist is to help clarify your understanding of your psychological responses and emotional reactions so that together you can develop a personalized plan to improve your day-today life and overall situation.CPS counsellors and therapists have been selected because they listen carefully and provide empathic, objective and thoughtful responses. You will not be judged or criticized. Research evidence indicates that this type of professional assistance is both comforting and effective.