Fees & Policies


60-minute sessions range from $150 – $300

Session prices are dependent on associates’ training and experience, and are in accordance with the Ontario Psychological Association’s Guideline, currently $225 per hour. All psychologists offer fees on a sliding scale based on need and income. Fees are discussed at your initial session.


In addition to our experiences therapists, we offer a low-cost clinic lead by supervised, practicum-student therapists who provide support for individuals with depression, anxiety, and stress, as well as challenges with self-esteem, confidence, and interpersonal relationships. All consultations are screened by a senior, supervising clinician.

Virtual sessions

Cancellation Policy

We provide therapy and counselling sessions via telephone or secure online video conference. The rates are the same for virtual or in-person sessions.

Please provide at least 48 hours’ notice to cancel or reschedule an appointment. Missed appointments with less than 48 hours’ notice will be charged the full fee.

Doctor referrals


Typically, you do not need a referral to book an appointment; however, some insurance plans list this requirement. Check your insurance policy to confirm.

Payment is due at the end of each session and can be paid by debit card, Visa, cheque, or cash.

Insurance coverage

Psychological services are not covered under OHIP, but many extended health benefit plans cover all or part of the cost. Please check your insurance policy to confirm your eligibility for reimbursement. You will receive a signed receipt for reimbursement for tax purposes. Clinical services are eligible for a tax credit through the CRA’s Medical Expense Tax Credit. Keep your receipts as any amount not covered by insurance qualifies as a medical expense deduction on your income tax return.


Confidentiality is an essential element in creating a safe and supportive environment. Clinical records are strictly confidential and will never be released to any third party without written consent.

There are a few situations in which we are legally obliged to break confidentiality in order to protect the safety of a client or another individual. These include:

  • Risk of harm to self or another person.
  • Suspect that a child (minor under 16 years) is being abused, has been abused, or is at risk of being abused either physically or sexually. By law, such information must be reported to the Children’s Aid Society.
  • A court of law subpoenas clinical records. In such cases your therapist will make every effort to satisfy the subpoena with a letter that will be discussed with you prior to being sent to the judge.
  • Sexual abuse of a patient or client by another health professional (under Bill 100, 1993).
  • Being in compliance with the College of Psychologists of Ontario, who may inspect and review records, and interview staff as part of their regulatory activities in the public interest.
  • Requiring anyone holding confidential records pertaining to a “missing person” to hand them over to the police authority upon request (under Missing Persons Act, 2019).