What to Expect
People who have never visited a psychologist or counsellor before may be unsure on what to expect. When you call our office, you will be connected to our receptionist. If you are calling to schedule an initial appointment, you may be transferred to an intake coordinator or therapist if available. If the office is closed, you may be connected to our voice mailbox and will be prompted to leave a voice message. If you clearly provide your name, the time and date of your call, and a number where you can reached, we will respond the same day or within 24 hours.
When you speak to someone directly, they will ask you for basic contact information, a brief outline of your situation, the reasons that prompted your call, and your availability for an initial session. Generally we can arrange to see you within the next few days from the time you call. As with all sessions, we make every effort to suit your professional and personal needs in scheduling the initial session. On request, we are able to accommodate those with irregular availability.